Employment
We are always looking for quality people committed to growing with us and serving our clients with integrity and professionalism. If these values are important to you, consider joining our team!
Qualifications:Responsibilities:Schedule:
- Must be at least 25 years of age or older (Insurance Requirement)
- Class A or B CDL with a Passenger Endorsement Drivers License
- Clean Driving Record
- Must be able to pass the following: 1) Background Check; 2) Motor Vehicle Report; 3) DOT Drug Screen; and 4) DOT Physical
- Driving Experience Preferred
- Strong Interpersonal and Communication Skills
- Keen awareness of safety protocols and the ability to handle emergency situations
- May require sitting for extended periods and must be willing to help passengers with luggage
- Ability to adhere to schedules and timeliness consistently
- Problem-Solving Skills to handle unexpected situations and make quick decisions
- Familiarity with local, state, and federal regulations governing commercial driving
- Maintain a professional demeanor and appearance
- Safely operate and transport passengers, ensuring the well-being of everyone during the journey.
- Follow predetermined routes and schedules, adhering to timelines.
- Assist passengers with boarding and disembarking, and ensure their comfort and safety throughout the trip.
- Perform routine inspections of the bus, including checking fuel, oil and water levels. Report any mechanical issues promptly.
- Adhere to all traffic laws and regulations. Ensure passengers follow safety guidelines and emergency procedures.
- Provide excellent customer service and always being aware of passenger needs.
- Maintain effective communication with passengers, co-workers and dispatch.
- Complete necessary paperwork including but not limited to trip logs, mileage records and inspection reports.
- Be prepared to respond to emergencies, such as accidents or breakdowns, in a calm and efficient manner.
- Possessing a safety focus at all times.
- Adhering to all DOT regulations.
- Flexible work schedule / Ability to work either full or part time.
- Varies – Days and hours will depend on when reservations are scheduled.
- Most trips are local and regional with some extended overnight jobs (if interested) out of region.
- Occasionally some trips may be 8+ hours.
- All shifts start and end at Executive Transportation’s office in Newport, KY.
Salary:Benefits:
- Starts at $23.00 / hour for Class A or B CDL with Passenger Endorsement License.
- Paid training.
- Minimum $50.00 tip on every trip.
- Paid Bi-Weekly.
- Paid Training.
- 401K with a Safe Harbor Match Available after 6 Months.
- Health/Dental/Vision Insurance available for Drivers working full-time after 60 Days.
OVERVIEW
We are seeking a highly detail-oriented and skilled Reservationist to join our team. This position goes beyond simply answering phones – you will be a key point of contact for managing complex reservations, interpreting detailed contract requirements and ensuring precise pricing. Success in this role requires the ability to handle high volumes of information, identify nuances between contracts and collaborate closely with internal and external teams.
Looking for One Part-Time Reservationist. This position requires a Full-Time training period of approximately 4-6 weeks.
Qualifications:Responsibilities:Schedule
- Excellent verbal and written communication skills to interact with customers and internal teams.
- Clear and concise communication of travel details to passengers.
- Strong customer service skills with a focus on providing a positive and efficient travel experience.
- Ability to handle customer inquiries and issues professionally and promptly.
- Extremely detail oriented and capable of managing multiple reservations and schedules simultaneously.
- Strong organizational and time management skills to ensure accuracy of all pick-ups and drop-offs.
- Ability to collaborate with other departments, including operations, dispatch and customer service to ensure seamless transportation services.
- Proficiency in using transportation reservation systems and other relevant software.
- Basic knowledge of Microsoft Office applications.
- Quick thinking and effective problem-solving skills to address customer concerns or circumstances that may occur.
- Being self-motivated.
- Handle inbound reservation requests via phone, email and online platforms.
- Input and manage reservation details accurately in the transportation system.
- Provide excellent customer service by assisting clients with booking inquiries, changes and cancellations.
- Address and resolve customer concerns or issues related to reservations.
- Communicate reservation details to relevant departments, including operations, dispatch and customer support.
- Confirm reservations with customers and provide necessary information such as departure times and travel policies.
- Work with operations and dispatch teams to ensure that reservations align with available transportation services.
- Coordinate with drivers and dispatch to facilitate smooth transitions for passengers.
- Identify and resolve issues related to reservations such as scheduling conflicts.
- Maintain accurate and up-to-date records of reservations, cancellations and customer interactions.
- Use transportation reservation systems and related software tools to manage bookings efficiently.
- Having an enthusiastic attitude.
- Account for credit card transactions.
- Gain general knowledge of the Greater Cincinnati area.
- Part-Time
- 8-Hour Shift / Could be anywhere between Noon and 10:00pm.
- 2 to 3 Days per Week / Schedule will include Sunday
- All shifts will start and end at Executive Transportation’s office in Newport, KY
TRAINING
- Paid Training.
- All training will be on-site at our Newport, KY home office.
- Training is 40 Hours a week for 4-6 weeks.
- Training is typically Monday – Friday: 9:00am to 5:00pm.
- Once training is completed, regular schedule will be initiated.
Salary:Benefits:
- Pay – $18.00/Hr
- 401K w/ a Safe Harbor Match after 6 Months of Employment
OVERVIEW
Express Mobile Transportation, a division of Executive Transportation, is seeking a reliable and compassionate Non-Emergency Medical Transportation (NEMT) Driver to join our team. The ideal candidate will be responsible for safely transporting patients to and from medical appointments, ensuring their comfort and well-being throughout the journey. The NEMT Driver plays a crucial role in supporting individuals who may face mobility challenges, providing a valuable service that contributes to their overall healthcare experience.
Qualifications:Responsibilities:Schedule:
- Must be at least 25 years of age or older (Insurance Requirement).
- Valid Drivers License.
- Clean Driving Record.
- Previous experience in non-emergency medical transportation or related field is preferred.
- Must be able to pass a background check, drug test and DOT Physical.
- Familiarity with ADA (Americans with Disabilities Act) requirements and sensitivity to the needs of individuals with disabilities.
- Strong communication and interpersonal skills.
- Ability to lift and secure mobility aids, such as wheelchairs, as needed.
- Ability to handle stressful situations calmly and professionally.
- Knowledge of local roadways and geography.
- Punctuality and reliability are essential.
- Safely transport seniors and people with mobility challenges to/from hospitals, doctor appointments, senior living facilities, family gatherings, etc.
- Ability to push clients in wheelchairs as well as get them into van.
- Ensure all passengers are carefully secured in our customized wheelchair vans
- Performing pre and post inspections of vehicle to ensure it is in good working condition. Report any issues promptly.
- Having empathy and being able to treat all passengers with dignity, respect and honor.
- Always being aware of passenger needs
- Maintain clear and effective communication with clients, healthcare providers and dispatch personnel. Ensure all clients are informed about pick-up and drop-off times.
- Adhere to safety protocols and company policies at all times.
- Follow assigned schedules and routes to pick-up and drop-off clients promptly. Notify dispatch of any delays or changes in the schedule.
- Possessing a safety focus at all times.
- Follow all local, state and federal regulations related to non-emergency medical transportation.
- Complete accurate and detailed trip logs, documenting mileage, times and any relevant information. Submit required paperwork in a timely manner.
- Foster a positive and comfortable experience for all passengers.
- Mid Shift – Approximately 12pm to 8pm
- Schedule includes Friday and one weekend day
- Flexible work schedule and can work full or part time
- Hours will vary depending on when reservations are made
- All shifts start and end at Executive Transportation’s office in Newport
Salary:Benefits:
- Starts at $15.00 / hour
- After 60 days pay increases to $16.00 / hour
- Some trips may include tips
- Paid Training
- 401K with a Safe Harbor Match Available after 6 Months
- Health, Dental and Vision Insurance available for Drivers working full time
If you prefer, you can download one of the applications, complete it, and email or drop it off.
OFFICE Application
DRIVER Application
Email to: employment@executivetransportation.org
Drop off: 1810 Monmouth St. Newport, KY 41071